how long does shipping take?  orders are shipped out within 1-3 business days 

am i able to make returns? check out our return and refund policy here


where is my package/ why does my package say delivered but I have not received it?  at the checkout page there is an option for shipping insurance. If your package is lost, you can file a claim and if it gets approved, we will ship out your order once again. If you choose to not pay for shipping insurance, cherrychica nor the post office is liable for any lost, damaged, or stolen items